Specialization, experience, and know-how

Over the years, the Foundation has accrued unique experience and know-how to:

  • Locate needy survivors who require assistance

Holocaust survivors in Israel are dispersed throughout the country and the Foundation provides assistance to them wherever they live. The needy survivors in Israel, their families and the organizations with which the survivors come into contact, including the welfare authorities, local authorities and also the various survivor organizations, are well-acquainted with the Foundation and its work and apply to it for assistance.

  • Identify the most vital needs of the target population

Some of the special needs of Holocaust survivors are met in the framework of the National Healthcare Law and the Nursing Law. The Foundation works and sponsors studies to identify the needs for which no adequate response is provided now, and also to identify future needs as the population ages.  

  • Consolidate daily contact with the target population

The Foundation has rich experience and resources for communicating with the needy survivor public and their families. Its call center operates five days a week during working hours, providing information and assistance in the relevant languages; a large network of volunteers and social workers to make home visits; a system of examination and control of the application forms received from survivors (confirmation of Holocaust survivor status and socioeconomic and health status).

  • Maintain close and efficient relations with the main service providers

The Foundation is closely acquainted with the directors and field workers of these companies and with the products and services that they provide. It has a computerized, centralized, audited monthly billing and payment arrangement with these providers. The Foundation's size allows for reduced prices for the services provided. 

  • Close cooperation with the relevant government authorities

The Foundation maintains close and regular relations with government institutions and relevant organizations, such as the National Insurance Institute, the state and the private healthcare system (general hospitals, psychiatric hospitals, the healthcare funds, senior citizen homes and geriatric institutions); the local welfare authorities, the Ministry of Finance and the Bureau for Rehabilitation of the Disabled, other voluntary support organizations.

  • A sophisticated and proficient operating system

The Foundation has developed professional and administrative manpower who have accrued precious skill and experience in dealing with survivors, and has built a special computer system for handling and managing social assistance applications of survivors (including forms that were especially adapted to the needy survivors in Israel). 

  • Transparency, supervision and audit

The Foundation works in an orderly way and according to proper management rules. The Foundation is supervised and audited by several authorities and bodies, including: the Registrar of Societies, the Ministry of Finance, the information centers registrar and the tax authorities. The Foundation has internal control mechanisms including an active public board, a control committee, an external auditor, an internal auditor and a legal adviser, who monitor the Foundation's activity regularly. The Foundation has a network of social workers who visit the survivors at home to verify their applications to the Foundation for assistance. The Foundation publicizes its activity in the press, informs the welfare agencies and survivor organizations of the services it offers. The Foundation also publishes and disseminates an annual program and financial report on the years' activity, including financial data and details of the administrative system.

  • Long-term relations and cooperation with the Claims Conference

The Claims Conference chose the Foundation to serve as a central agency active in Israel for provision of assistance to needy Holocaust survivors. Through and/or on the recommendation of the Claims Conference, budgets were allocated to the Foundation from additional sources:

- Looted Assets Class of the Swiss Banks Settlement;
- The Humanitarian Fund of the International Commission of Holocaust Era Insurance Claims (ICHEIC), and
- The Humanitarian Fund of the German Foundation "Remembrance, responsibility and the Future

The Claims Conference regularly and closely supervises the Foundation's activity and budget administration.

  • Survivors and the survivor organizations serve on the public board of the Foundation

The Foundation General Assembly and its committees are composed of Holocaust survivors who serve as public representatives of scores of Holocaust survivor organizations in Israel (see list of organizations represented in the Foundation's General Assembly). The Foundation was established by and for Holocaust survivors.

  • Provide a single address for survivor needs

According to its charter, the exclusive objectives of the Foundation are "Helping Holocaust survivors in Israel in every possible sphere, providing [them with] medical and social, psychosocial and economic assistance." Consequently, the Foundation serves as the main address for handling the problems and needs of the disadvantaged Holocaust survivors in Israel in cases where there is no other solution. When new needs of the survivors are discovered, they are presented to the Foundation either by the survivors themselves or by the social welfare authorities, the media, Knesset members and government employees, or other private individuals and bodies. The Foundation sponsors and participates in organization of conferences and seminars dealing with the problems of the needy Holocaust survivors in Israel.

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